Fiona Fonseca, MD, of the American Journal of Psychiatry Residents' Journal, recently interviewed Hossam Mahmoud, MD and Omar Elhaj, MD about the benefits and challenges of working as a Telepsychiatrist. Happy Listening!
Based in southern Oregon, Cow Creek Health and Wellness Center operates two clinics that provide a full suite of healthcare services to the Umpqua tribe and surrounding community. Like many Native American communities, however, Cow Creek found itself with a significant need for mental health professionals – and no effective way to meet the needs of its members.
Telemental Health for Federally Qualified Health Centers: Regroup and Whiteside County Health Department On-demand Webinar and Q&A
Whiteside County Community Health Clinic in rural Rock Falls, IL is a federally qualified health center that delivers a wide variety of services to over 13,000 patients per year. In our most recent webinar, Regroup was joined by Beth Fiorini, the county's public health administrator and CEO of the community health clinic and Whitney Miller, behavioral health coordinator for the county and clinic to discuss how they successfully implemented and continue to maintain an effective telepsychiatry program.
Download the on-demand webinar and read answers to some of the most pressing questions from our panel of experts.
For many hospitals and health systems, the emergency room is the front line for care for patients who need psychiatric help. According to the National Council for Behavioral Health, the number of patients going to emergency departments for psychiatric services increased 42% over a recent three-year period. The problem is particularly serious in rural and remote areas where clinicians are scarce. In a recent Regroup survey, 62% of facilities said unmet patient need was their biggest challenge in delivering mental healthcare.
As health systems work to provide high-quality care while containing costs, more of them are looking beyond traditional in-person care delivery to innovative new models. By turning to telepsychiatry, these facilities can connect patients with preventive services, improve cost efficiencies and avoid unnecessary hospitalizations.
In the latest version of our Sector Spotlight series, we focus on how telepsychiatry can deliver both clinical and operational benefits for hospitals and health systems.
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Regroup recently presented at Zoom's user conference, Zoomtopia 2019. As part of a healthcare panel, Regroup's own Medical Director and SVP of Behavioral Health, Dr. Hossam Mahmoud discussed best practices for building, integrating and expanding telehealth solutions during a session titled: Taking your Telehealth program to Warp Speed.
From adopting value-based care to addressing clinician shortages, mental health programs across the country are facing a variety of clinical and operational pressures. As digital transformation reshapes healthcare delivery, telepsychiatry is rapidly gaining attention as a way to deliver quality behavioral health services efficiently and effectively. Regroup recently surveyed healthcare leaders about their current and future telepsychiatry plans, revealing how many are leveraging virtual care to meet both patient and organizational needs.
OSF HealthCare is a large regional health system comprised of 13 hospitals and just over 100 primary care, specialty, and urgent care clinics. Included within these locations are three critical access hospitals, three Rural Health Clinics (RHCs) and many other sites serving rural and semi-rural areas in Illinois and Michigan. Our recent webinar highlights Regroup's partnership with OSF and how they've implemented integrated telepsychiatry services to improve access to behavioral health services.
Read on to download the webinar and see how Dr. Hossam Mahmoud and Luke Raymond, Director of Behavioral Health at OSF answered the questions asked during the live event.
Quality of Mental Health Clinicians and Operations Drives Better Outcomes
If your organization is considering a telepsych program or has already added telepsych services, the key to long-term success is establishing and maintaining a high level of quality. By combining the right clinicians, tools and processes, healthcare organizations can improve outcomes for both their patients and their own businesses.
So how can organizations ensure they’re delivering quality care? Successful programs should enhance in-person care, not replace it, with clinicians working closely with existing care teams to treat patients. Integrating telepsychiatry with your existing services allows you to streamline operations and have greater oversight and quality control. Here are five elements your telepsych program should consist of in order to ensure the delivery of high-quality mental health care.
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For many Native Americans, a history of trauma, poverty and other factors have made mental health issues a way of life. Native Americans are 1.5 times more likely to experience mental illness than the general population, and three times more likely to compound the problem with substance abuse. For Native Americans living in tribal communities, the situation is made worse by the fact that access to treatment is often hours away.
Micah Nickey knows firsthand the difficulties these communities face, and the role that telepsychiatry can play in helping to solve them. A Sicangu Lakota and an enrolled member of the Mississippi Band of Choctaw Indians, his extensive behavioral health background includes his role as behavioral health director for the Forest County Potawatomi Health and Wellness Center. It was during his time there that he was first exposed to Regroup, when the company was hired to provide telepsych services. Micah recently joined Regroup, where he felt he could have an even greater impact in delivering quality care to Native Americans across the country.
Here, Nickey discusses how telepsychiatry can help tribal populations access much-needed, high-quality mental health care, and how these communities can tailor care to their specific needs.
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David Cohn, Regroup Founder & CEO, Matthew Slovitt and Bob Silverstein recently joined other healthcare leaders at the 2019 InTouch Telehealth Innovation Forum to hear from organizations that are on the leading edge of integrating innovative processes and models of care delivery. Read some key points made from various leaders as they gave their perspective on the future telehealth.
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